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eSchoolPlus Home Access Center

System Update: Please note all usernames and passwords are now case sensitive.

User Assistance Guide

 

FAQs

What if I can not log in to the parent center? Forgot your username or password?

The Log On page includes a Forgot My Username or Password link that you can click if you need to reset your password. When you click this link, the Forgot Username or Password page displays, allowing you to request to reset your login information.

To reset your login information, you will be required to answer challenge questions. If you have not previously defined challenge questions for Home Access Center, you need to contact your school to reset your password.

1. On the Forgot Username or Password page, enter either: Your Home Access Center username or the email address you supplied to District in your contact information.

2. Click Submit.

3. Check your email for a "Reset your Home Access Center password" message from the district. If you do not receive an email, contact your child’s school.

For technical problems or issues with user accounts, please contact your school (below) with your child's student ID and/or name referenced in the subject line of the e-mail. You may be asked to verify demographic information.

UDHS - Debbie Jefferson (Gr.11) - djeffers@udsd.org
           Siobhan Trainor (Gr. 10/12) - strainor@udsd.org 
           Nancy O'Leary (Gr. 9) - noleary@udsd.org
     

SRMS -  Tona Morrow - tmorrow@udsd.org

FWES - Ginny Heiss - gheiss@udsd.org

JTES -  Marianne Painter - mpainter@udsd.org

MGES - Colleen Schultz - cschultz@udsd.org

TFES -  Maureen Broadbent mbroadbe@udsd.org

Parents who have recently enrolled their child(ren) in UDSD please contact one of the above schools and they will assist you in setting up your new account.

2) When should I expect my child's grades to be posted?

The following are the expectations for the Home Access Center (HAC):
• Homework, classwork, quizzes and tests will be posted within 7 days or once per cycle
• Short essays, exams and major projects posting time will vary based on assignment expectation and grading time necessary

3) Who do I report incorrect information to?

The parent can edit/update their own phone numbers and email addresses as well as medical insurance and doctor information. For address changes, or data corrections, please contact your child's school.

4) Why can't I change more of my own information?

The Home Access Center is a read-only shadow copy of the District's student information system database. Some information is not changeable.

5) What if I don't have computer access at home?

The eSchoolPlus Home Access Center is accessible through any computer connected to the Internet. If you are unable to access the HAC, please contact your child's school to make arrangements for paper reports.

6) Is the District sending everything electronically?

With the new parent access, the District will not need to send home the numerous annual "Back-to-School" forms and parents will not have to fill them out. There will be no interim report or report card mailed as parents will be able to access grades via the HAC. The only report card that will be mailed is the final report card in June. Parents may request hard copies, if necessary, from Sandy Run Middle School and Upper Dublin High School.

7) How is the emergency notification system going to work with phone numbers I provide to the District?

For normal weather cancellations or delays. The emergency notification system will call the home phone of where the student resides.

For serious emergencies or early dismissals, the emergency notification system will call up to four phone numbers for each student.  In the event of an emergency of this type, the system will begin dialing parents in this order:

  1. Home phone of where the student(s) reside(s)
  2. Parent #1 Work Phone*
  3. Parent #2 Work Phone*
  4. Parent #1 Cell Phone*

The system will not call multiple times for each child in the house. However, depending upon the severity of the emergency, the district will decide whether the system keeps calling until it gets a live person or a answering machine/voicemail.

Emergencies which affect specific schools (i.e power outage) may only receive a call if the parent has a child in that particular building.

*If applicable


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